Jetstar engaged Mary Gober International to design and facilitate a training programme enabling team members to deliver exceptional service to customers.

More than just service training

The new programme created for Jetstar was named 'Let's Connect.'

Let's Connect is about connecting Jetstar's Head Office with their front line teams, connecting their people with their values and most importantly, connecting their people with their customers.

Let's Connect

See how Jetstar has transformed their service using MGI training and the successes that have followed.

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"I really loved the training, not only did I learn things for every day work here at Jetstar, but it also helped me on a personal level and also provided me with the tools to support and coach my team. I’d recommend it to anybody!"

Shevaun Dean, Cabin Manager, Jetstar Airways