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	<title>Mary Gober International &#187; performance improvement</title>
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	<description>Customer Service Training &#38; Employee Engagement</description>
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		<title>The &#8216;Gober Method&#8217;™ Drives Measurable Improvements in Employee Engagement</title>
		<link>http://www.marygober.com/2010/the-gober-method%e2%84%a2-drives-measurable-improvements-in-employee-engagement/</link>
		<comments>http://www.marygober.com/2010/the-gober-method%e2%84%a2-drives-measurable-improvements-in-employee-engagement/#comments</comments>
		<pubDate>Mon, 07 Jun 2010 10:51:04 +0000</pubDate>
		<dc:creator>ellied</dc:creator>
				<category><![CDATA[Award winning training]]></category>
		<category><![CDATA[Customer service training]]></category>
		<category><![CDATA[Employee engagement]]></category>
		<category><![CDATA[Mary Gober International]]></category>
		<category><![CDATA[performance improvement]]></category>

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		<description><![CDATA[The percentage of employees stating that they are proud to work for Virgin Holidays following their Gober Method training implementation increased to 95%.  Staff sickness absence decreased by 25% and staff attrition rates fell to 7%, significantly below the national average, after Gober Method training was implemented at West Mercia Police....]]></description>
			<content:encoded><![CDATA[<p><img class=" alignright" title="Increase in Employee Engagement following Gober Method Training" src="http://www.marygober.com/wp-content/uploads/2010/06/increase-in-employee-engagement.jpg" alt="" width="150" height="130" /></p>
<p>The percentage of employees stating that they are proud to work for Virgin Holidays following their Gober Method training implementation increased to 95%.  <a title="Employee Engagement at Virgin Holidays" href="employee-engagement-virgin-holidays"><strong>Click here to find out how</strong></a>.</p>
<p>Staff sickness absence decreased by 25% and staff attrition rates fell to 7%, significantly below the national average, after Gober Method training was implemented at West Mercia Police.  <a title="Employee Engagement at West Mercia Police" href="customer-service-training-west-mercia-constabulary"><strong>Click here to find out how</strong></a>.</p>
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		<title>In Partnership with IPMS Global, MGI Launches the IPMS Business Practice</title>
		<link>http://www.marygober.com/2009/ipms-business-practice-business-performance-improvement/</link>
		<comments>http://www.marygober.com/2009/ipms-business-practice-business-performance-improvement/#comments</comments>
		<pubDate>Tue, 01 Sep 2009 15:04:30 +0000</pubDate>
		<dc:creator>ellied</dc:creator>
				<category><![CDATA[business performance improvement]]></category>
		<category><![CDATA[performance improvement]]></category>

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		<description><![CDATA[The IPMS™ Business Practice offers performance improvement services in the areas of organisational efficiency, customer service and sales.   Our services are offered through consultancy, training and coaching and are all based on proven methodologies with track records of bottom line impact...]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><img class="aligncenter" src="http://www.marygober.com/wp-content/uploads/2009/08/IPMS-Logo-for-web-square-main-page1.jpg" alt="" width="283" height="283" /></p>
<p>On Wednesday 1 July 2009, in partnership with Intergrated Performance Management Systems (IPMS Global), Mary Gober International (MGI) launched the<strong> IPMS™ Business Practice</strong>.</p>
<p>The <strong>IPMS™</strong> Business Practice offers performance improvement services in the areas of organisational efficiency, customer service and sales.  Our services are offered through consultancy, training and coaching and are all based on proven methodologies with track records of bottom line impact.   The <strong>IPMS™ Business Practice</strong> puts the performance tools in the hands of the organisation, creating self sufficient sustainability and continued improvement, organisation wide.   If you are interested in reading more about this approach please <a href="http://www.marygober.com/wp-content/uploads/2009/07/Introduction-document-for-emailing-.pdf"><strong><em>click here</em><em> to download an Introduction Document</em></strong> </a>which outlines the benefits, requirements and the remedy.</p>
<p>If you would like to speak directly with one of our team we would be delighted to discuss our services with you in specific regard to your business goals and needs.</p>
<p><span style="color: #000000;"><strong>Jacques Marais, </strong>Business Practice Director </span>+44 (0)7530 816 069        <a href="mailto:jacquesmarais@marygober.com">jacquesmarais@marygober.com</a></p>
<p><strong><span style="color: #003366;"><span style="color: #000000;">Sarah Balch,</span></span></strong><span style="color: #003366;"><span style="color: #000000;"> Business Practice Client Manage</span><span style="color: #000000;">r</span></span> +44 (0)7725 104 972       <a href="mailto:sarahbalch@marygober.com">sarahbalch@marygober.com</a></p>
<p><span style="color: #000000;"><strong>Debbie Warren, </strong>Business Practice Executive</span> +44 (0)7793 307 038      <a href="mailto:debbiewarren@marygober.com">debbiewarren@marygober.com</a></p>
<p><span style="color: #003366;"><strong><a href="http://www.ipmsglobal.com/">www.ipmsglobal.com</a></strong></span></p>
<p><strong><span style="color: #003366;"><a href="http://www.sprintsalessystem.com/">www.sprintsalessystem.com</a></span></strong></p>
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