Mary Gober is internationally-acclaimed as one of the most dynamic forces in customer service culture development today and her expertise and knowledge in this field are world class... More →
PRESS RELEASE
7 October 2010
Industry Lifetime Achievement Award for Mary Gober:
The 2010 Customer Service Training (CST) Awards has honoured Mary Gober with a Lifetime Achievement Award for her outstanding contribution to the customer service training industry.
“For over 30-years now Mary has worked in the customer service industry, [...]
Mary Gober International ran our first Executive Briefing to have been held in Edinburgh, Scotland on 6 December 2011. Senior Executives from a wide variety of public and private sector organisations attended to hear Mary Gober deliver a 3 hour briefing on The Gober Method for the Psychology & Language of Service…
The percentage of employees stating that they are proud to work for Virgin Holidays following their Gober Method training implementation increased to 95%. Staff sickness absence decreased by 25% and staff attrition rates fell to 7%, significantly below the national average, after Gober Method training was implemented at West Mercia Police….
awarded the prestigious National Training Award in the ‘Partnership and Collaboration’ category on 6th October 2009 …
