Tag Archives: Employee engagement
Mary Gober’s Clinic – Using 1:1s to drive customer focus

Mary Gober’s Clinic – Using 1:1s to drive customer focus

Posted 04 June 2009 | By | Categories: Customer service training, Employee engagement, Small business training | No Comments

How consistent are you in conducting your regular 1:1s? Are they positive, lively and motivational conversations that hone skills and shape the right attitudes for excellent performance and achievement? We all know how vital 1:1s are to keep the coaching and performance tracking channel open between managers and every individual on their team.

Welcome to the all new marygober.com

Welcome to the all new marygober.com

Posted 04 June 2009 | By | Categories: Customer service training, Employee engagement, Mary Gober International news | No Comments

We are delighted to announce the launch of our new website. The site will grow over the coming months, releasing articles, tips and techniques to visitors. We welcome your views and comments, so please get in touch.