Greenfields Community Housing win the National Training Award for Eastern Region
Mary Gober International Ltd would like to congratulate Greenfields Community Housing on winning the National Training Award for Eastern Region…
Mary Gober is internationally-acclaimed as one of the most dynamic forces in customer service culture development today and her expertise and knowledge in this field are world class... More →
Tag Archives: Award winning training
South Yorkshire Housing Association awarded ‘Regional Social Landlord of the Year’ at the 2011 Housing Excellence Awards
Mary Gober International would like to congratulate SYHA in winning the prestigious ‘Regional Social Landlord of the Year’ at this year’s Housing Excellence Awards. 23 other housing associations where entered for the award.
South Yorkshire Housing Association Customer Satisfaction Scores Up
South Yorkshire Housing Association Customer Satisfaction scores are at a high with 2010 scores at 88% for customer satisfaction with service overall.
Congratulations to Bank Of America – “Best Example of Service Excellence” at the Visa Europe Member Awards 2011
A partnership was instigated with Mary Gober International in Q4 2009. Following several weeks of call listening and agent interviews, a new programme was designed to give the agents both the mind-set and approach to build a better rapport with customers and…
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