Mary Gober is founder of Mary Gober International Ltd and the creator of the 'Gober Method'™... More →
New Office in Australia
Mary Gober International is now established in Australia with a base in Sydney. To enable organisations to experience our proven training, we are now running regular 2-Day Public Seminars in Sydney. The next date is 8-9 July 2010…
Read more →New Partnership in Ireland
We have now formed a partnership with To Be Training and Development in Ireland to enable us to provide a local contact for Irish organisations for the delivery of the Gober Method training…
Read more →Mary Gober’s Clinic – Another Downturn, A Different Solution
I am writing this article at the beginning of 2009 and over the past few weeks I have increasingly been asked for my views on the current economic situation and the impact on customer service. My comments are based on my personal experience working with organisations in the UK today and on the research that I have undertaken…
Read more →Mary Gober’s Clinic – Using 1:1s to drive customer focus
How consistent are you in conducting your regular 1:1s? Are they positive, lively and motivational conversations that hone skills and shape the right attitudes for excellent performance and achievement? We all know how vital 1:1s are to keep the coaching and performance tracking channel open between managers and every individual on their team.
Read more →
