Mary Gober is founder of Mary Gober International Ltd and the creator of the 'Gober Method'™... More →
Mary Gober’s Clinic – The Scourge of Calls Not Being Returned!
How frustrated are you by your phone calls not being returned? What is your philosophy and approach to returning business phone calls? What percentage of them do you actually return? What does it say about you and your company if you do not return calls?…
Read more →Virgin Holidays & MGI Win National Training Award
awarded the prestigious National Training Award in the ‘Partnership and Collaboration’ category on 6th October 2009 …
Read more →The Riverside Group Receive Congratulations from Gordon Brown
Congratulations to The Riverside Group, a client of Mary Gober International’s, who have recently achieved the Customer Service Excellence Standard.
Prime Minister Gordon Brown is amongst those to congratulate The Riverside Group, with a personal letter from his office …
Read more →Mary Gober’s Clinic – Setting a New Standard in Service – The Policing Pledge
Would you like an example of really being customer-driven, customer-focused?
As a professional in the customer service arena, and as a citizen, I wanted you to be aware of a monumental and revolutionary change that is underway in the 43 police services and authorities across Britain …
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