Mary Gober is internationally-acclaimed as one of the most dynamic forces in customer service culture development today and her expertise and knowledge in this field are world class... More →
Congratulations to The Riverside Group, a client of Mary Gober International’s, who have recently achieved the Customer Service Excellence Standard.
Prime Minister Gordon Brown is amongst those to congratulate The Riverside Group, with a personal letter from his office …
Would you like an example of really being customer-driven, customer-focused?
As a professional in the customer service arena, and as a citizen, I wanted you to be aware of a monumental and revolutionary change that is underway in the 43 police services and authorities across Britain …
