Archive for 'performance improvement'

Sustaining Training Investment – 8 tips to maximise return and ensure longevity of investment

Posted 28 July 2010 | By ellied | Categories: Customer service training, Employee engagement, Uncategorized, performance improvement | No Comments

People ask me all the time how to maximise the value of a large scale training implementation to deliver a culture enhancement or change. Many organisations are looking to maximise employee engagement, how to optimise relationships across any business both internally and externally and how to ensure that the discretionary efforts of your people are focused to differentiate performance …

In Partnership with IPMS Global, MGI Launches the IPMS Business Practice

In Partnership with IPMS Global, MGI Launches the IPMS Business Practice

Posted 01 September 2009 | By ellied | Categories: business performance improvement, performance improvement | No Comments

The IPMS™ Business Practice offers performance improvement services in the areas of organisational efficiency, customer service and sales. Our services are offered through consultancy, training and coaching and are all based on proven methodologies with track records of bottom line impact…