Archive for 'National Training Awards'
Greenfields Community Housing win the National Training Award for Eastern Region

Greenfields Community Housing win the National Training Award for Eastern Region

Posted 26 August 2011 | By | Categories: Award winning training, customer service excellence standard, Customer service training, National Training Awards, winning training | No Comments

Mary Gober International Ltd would like to congratulate Greenfields Community Housing on winning the National Training Award for Eastern Region…

Congratulations to Bank Of America – “Best Example of Service Excellence” at the Visa Europe Member Awards 2011

Posted 27 May 2011 | By | Categories: Award winning training, customer service excellence standard, Customer service training, Customer service training news, National Training Awards, winning training | No Comments

A partnership was instigated with Mary Gober International in Q4 2009. Following several weeks of call listening and agent interviews, a new programme was designed to give the agents both the mind-set and approach to build a better rapport with customers and…

Congratulations to Bank of America For Scooping Four Major Awards

Posted 25 February 2011 | By | Categories: Award winning training, customer service excellence standard, Customer service training, National Training Awards | No Comments

Congratulations to Bank of America for scooping four major awards including the ‘Best Achievement in Customer Service’ at the prestigious 2011 Card & Payments Awards.

The ‘Best Achievement in Customer Service’ Award was given to the company for ‘Bank of America in Pursuit of Excellence’ – a programme the judges said…

Capita Life & Pensions ‘Gober Method’™ Accredited Trainer Awarded Team Leader of the Year 2010

Capita Life & Pensions ‘Gober Method’™ Accredited Trainer Awarded Team Leader of the Year 2010

Posted 11 January 2011 | By | Categories: Award winning training, Customer service training news, National Training Awards, Uncategorized, winning training | No Comments

We are delighted to announce that Wendy Crawford from Capita Life & Pensions Stirling, has been awarded ‘Team Leader of the Year 2010′ by the Contact Centre Association.