Archive for 'Employee engagement'
The ‘Gober Method’™ Drives Measurable Improvements in Employee Engagement

The ‘Gober Method’™ Drives Measurable Improvements in Employee Engagement

Posted 07 June 2010 | By | Categories: Award winning training, Customer service training, Employee engagement | No Comments

The percentage of employees stating that they are proud to work for Virgin Holidays following their Gober Method training implementation increased to 95%. Staff sickness absence decreased by 25% and staff attrition rates fell to 7%, significantly below the national average, after Gober Method training was implemented at West Mercia Police….

Virgin Holidays & MGI Win National Training Award

Virgin Holidays & MGI Win National Training Award

Posted 07 October 2009 | By | Categories: Award winning training, Customer service training, Customer service training news, Employee engagement, Mary Gober International news, National Training Awards | No Comments

awarded the prestigious National Training Award in the ‘Partnership and Collaboration’ category on 6th October 2009 …

Mary Gober’s Clinic – Setting a New Standard in Service – The Policing Pledge

Mary Gober’s Clinic – Setting a New Standard in Service – The Policing Pledge

Posted 24 September 2009 | By | Categories: Employee engagement, Public service | No Comments

Would you like an example of really being customer-driven, customer-focused?

As a professional in the customer service arena, and as a citizen, I wanted you to be aware of a monumental and revolutionary change that is underway in the 43 police services and authorities across Britain …

New Office in Australia

New Office in Australia

Posted 06 June 2009 | By | Categories: Customer service training, Employee engagement, Mary Gober International news | No Comments

Mary Gober International is now established in Australia with a base in Sydney. To enable organisations to experience our proven training, we are now running regular 2-Day Public Seminars in Sydney.