Virgin Holidays & MGI Win National Training Award
awarded the prestigious National Training Award in the ‘Partnership and Collaboration’ category on 6th October 2009 …
Mary Gober is internationally-acclaimed as one of the most dynamic forces in customer service culture development today and her expertise and knowledge in this field are world class... More →
Archive for 'Customer service training'
The Riverside Group Receive Congratulations from Gordon Brown
Congratulations to The Riverside Group, a client of Mary Gober International’s, who have recently achieved the Customer Service Excellence Standard.
Prime Minister Gordon Brown is amongst those to congratulate The Riverside Group, with a personal letter from his office …
New Office in Australia
Mary Gober International is now established in Australia with a base in Sydney. To enable organisations to experience our proven training, we are now running regular 2-Day Public Seminars in Sydney. The next date is 8-9 July 2010…
Mary Gober’s Clinic – Another Downturn, A Different Solution
I am writing this article at the beginning of 2009 and over the past few weeks I have increasingly been asked for my views on the current economic situation and the impact on customer service. My comments are based on my personal experience working with organisations in the UK today and on the research that I have undertaken…
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