Mary Gober is internationally-acclaimed as one of the most dynamic forces in customer service culture development today and her expertise and knowledge in this field are world class... More →
Congratulations to Bank of America for scooping four major awards including the ‘Best Achievement in Customer Service’ at the prestigious 2011 Card & Payments Awards.
The ‘Best Achievement in Customer Service’ Award was given to the company for ‘Bank of America in Pursuit of Excellence’ – a programme the judges said…
Mary Gober International has been working with Freebridge Community Housing since 2010. They are the largest provide of affordable housing in West Norfolk. We are pleased to now publish the Freebridge Community Housing Case Study which illustrates how we have worked together to deliver excellent customer service in all of their dealings with tenants, partners, stakeholders and staff.
Make 2011 your best year for customer service excellence and attend our 2-Day ‘Gober Method’™ Open Seminar delivered personally by Mary Gober on 22-23 March at the Sheraton Heathrow Hotel, London.
Working with organisations to deliver consistently excellent service and improved business performance …with flexible solutions to meet operational and budgetary needs
