Archive for 'Customer service training'

Greenfields Community Housing win the National Training Award for Eastern Region

Posted 26 August 2011 | By | Categories: Award winning training, customer service excellence standard, Customer service training, Mary Gober International news, National Training Awards, winning training | No Comments

Mary Gober International Ltd would like to congratulate Greenfields Community Housing on winning the National Training Award for Eastern Region…

South Yorkshire Housing Association awarded ‘Regional Social Landlord of the Year’ at the 2011 Housing Excellence Awards

Posted 05 August 2011 | By | Categories: Award winning training, customer service excellence standard, Customer service training, Mary Gober International news | No Comments

Mary Gober International would like to congratulate SYHA in winning the prestigious ‘Regional Social Landlord of the Year’ at this year’s Housing Excellence Awards. 23 other housing associations where entered for the award.

Congratulations to Bank Of America – “Best Example of Service Excellence” at the Visa Europe Member Awards 2011

Posted 27 May 2011 | By | Categories: Award winning training, customer service excellence standard, Customer service training, Customer service training news, Mary Gober International news, National Training Awards, winning training | No Comments

A partnership was instigated with Mary Gober International in Q4 2009. Following several weeks of call listening and agent interviews, a new programme was designed to give the agents both the mind-set and approach to build a better rapport with customers and…

Congratulations to Bank of America For Scooping Four Major Awards

Posted 25 February 2011 | By | Categories: Award winning training, customer service excellence standard, Customer service training, National Training Awards | No Comments

Congratulations to Bank of America for scooping four major awards including the ‘Best Achievement in Customer Service’ at the prestigious 2011 Card & Payments Awards.

The ‘Best Achievement in Customer Service’ Award was given to the company for ‘Bank of America in Pursuit of Excellence’ – a programme the judges said…