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	<title>Mary Gober International &#187; business performance improvement</title>
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	<description>Customer Service Training &#38; Employee Engagement</description>
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		<title>Sydney 2-Day Public Seminar &#8211; Last Few Places Remaining</title>
		<link>http://www.marygober.com/2010/sydney-customer-servie-training-seminar/</link>
		<comments>http://www.marygober.com/2010/sydney-customer-servie-training-seminar/#comments</comments>
		<pubDate>Mon, 07 Jun 2010 11:29:30 +0000</pubDate>
		<dc:creator>ellied</dc:creator>
				<category><![CDATA[business performance improvement]]></category>
		<category><![CDATA[Customer service training]]></category>
		<category><![CDATA[Employee engagement]]></category>
		<category><![CDATA[customer service training seminar]]></category>
		<category><![CDATA[customer service training sydney]]></category>

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		<description><![CDATA[There are a few places left on MGI’s dynamic and powerful 2-Day Public Seminar on 2-3 November 2010 in Sydney.  Delivered by Mary Gober’s lead consultant Julie Shacallis, this 2-Day Seminar will give you the heightened motivation, tools and techniques required to deliver consistently superior service...]]></description>
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<dt class="wp-caption-dt"><img title="Sydney Customer Service Training" src="http://www.marygober.com/wp-content/uploads/2010/06/Julie-Shacallis.jpg" alt="" width="150" height="201" /></dt>
<dd class="wp-caption-dd">Julie Shacallis, Lead Consultant</p>
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<p>There are a few places left on MGI’s dynamic and powerful 2-Day Public Seminar on 2-3 November 2010 in Sydney.</p>
<p>Delivered by Mary Gober’s lead consultant Julie  Shacallis, this 2-Day Seminar will give you the heightened motivation, tools and techniques required to deliver consistently superior service.  If you are looking to evaluate the Gober Method to see whether there is a fit with your organisation, this Seminar will enable you to experience the full content and therefore, is the ideal platform to evaluate.</p>
<p>Delegates are attending in Sydney from a wide variety of industries, including financial services, hospitality, retail, banking.&nbsp;&nbsp;</p>
<p>If you are interested in attending personally or would like members of your team to attend, <a title="Customer Service Training Sydney" href="http://www.marygober.com/open-seminars/"><strong>please click here </strong></a>to find out more.</p>
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		<title>Senior Executives Attend A Complimentary Gober Method Briefing</title>
		<link>http://www.marygober.com/2010/1814/</link>
		<comments>http://www.marygober.com/2010/1814/#comments</comments>
		<pubDate>Mon, 07 Jun 2010 11:16:07 +0000</pubDate>
		<dc:creator>ellied</dc:creator>
				<category><![CDATA[business performance improvement]]></category>
		<category><![CDATA[Customer service training]]></category>
		<category><![CDATA[Mary Gober International news]]></category>
		<category><![CDATA[customer service briefing]]></category>
		<category><![CDATA[Employee engagement]]></category>
		<category><![CDATA[latest customer service]]></category>
		<category><![CDATA[Mary Gober International]]></category>

		<guid isPermaLink="false">http://www.marygober.com/?p=1814</guid>
		<description><![CDATA[Mary Gober International ran our first Executive Briefing to have been held in Edinburgh, Scotland on 6 December 2011.  Senior Executives from a wide variety of public and private sector organisations attended to hear Mary Gober deliver a 3 hour briefing on The Gober Method for the Psychology &#038; Language of Service...]]></description>
			<content:encoded><![CDATA[<p><img class="alignright" style="border: 2px solid black;" title="Customer Service Training London" src="http://www.marygober.com/wp-content/uploads/2010/06/Mary-Gober-counting.jpg" alt="" width="82" height="128" /></p>
<p>Mary Gober International ran one of its regular Executive Briefings in Edinburgh on 6 December 2011.  Senior Executives from a wide variety of public and private sector organisations attended to hear Mary Gober deliver a 3 hour briefing on The Gober Method for the Psychology &amp; Language of Service.</p>
<p>The Executives in the audience listened to Mary as she demonstrated how her Methodology delivers improvements in customer satisfaction, employee engagement, operational efficiency, regulatory performance and financial results.</p>
<p>Mary Gober will be personally delivering her next Executive Briefing on 7 February 2012 at Heathrow – <strong><a title="Customer Service Briefing London" href="private sector/executive-briefing-registration">please click here</a> </strong>for your personal invitation.</p>
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		<title>In Partnership with IPMS Global, MGI Launches the IPMS Business Practice</title>
		<link>http://www.marygober.com/2009/ipms-business-practice-business-performance-improvement/</link>
		<comments>http://www.marygober.com/2009/ipms-business-practice-business-performance-improvement/#comments</comments>
		<pubDate>Tue, 01 Sep 2009 15:04:30 +0000</pubDate>
		<dc:creator>ellied</dc:creator>
				<category><![CDATA[business performance improvement]]></category>
		<category><![CDATA[performance improvement]]></category>

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		<description><![CDATA[The IPMS™ Business Practice offers performance improvement services in the areas of organisational efficiency, customer service and sales.   Our services are offered through consultancy, training and coaching and are all based on proven methodologies with track records of bottom line impact...]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><img class="aligncenter" src="http://www.marygober.com/wp-content/uploads/2009/08/IPMS-Logo-for-web-square-main-page1.jpg" alt="" width="283" height="283" /></p>
<p>On Wednesday 1 July 2009, in partnership with Intergrated Performance Management Systems (IPMS Global), Mary Gober International (MGI) launched the<strong> IPMS™ Business Practice</strong>.</p>
<p>The <strong>IPMS™</strong> Business Practice offers performance improvement services in the areas of organisational efficiency, customer service and sales.  Our services are offered through consultancy, training and coaching and are all based on proven methodologies with track records of bottom line impact.   The <strong>IPMS™ Business Practice</strong> puts the performance tools in the hands of the organisation, creating self sufficient sustainability and continued improvement, organisation wide.   If you are interested in reading more about this approach please <a href="http://www.marygober.com/wp-content/uploads/2009/07/Introduction-document-for-emailing-.pdf"><strong><em>click here</em><em> to download an Introduction Document</em></strong> </a>which outlines the benefits, requirements and the remedy.</p>
<p>If you would like to speak directly with one of our team we would be delighted to discuss our services with you in specific regard to your business goals and needs.</p>
<p><span style="color: #000000;"><strong>Jacques Marais, </strong>Business Practice Director </span>+44 (0)7530 816 069        <a href="mailto:jacquesmarais@marygober.com">jacquesmarais@marygober.com</a></p>
<p><strong><span style="color: #003366;"><span style="color: #000000;">Sarah Balch,</span></span></strong><span style="color: #003366;"><span style="color: #000000;"> Business Practice Client Manage</span><span style="color: #000000;">r</span></span> +44 (0)7725 104 972       <a href="mailto:sarahbalch@marygober.com">sarahbalch@marygober.com</a></p>
<p><span style="color: #000000;"><strong>Debbie Warren, </strong>Business Practice Executive</span> +44 (0)7793 307 038      <a href="mailto:debbiewarren@marygober.com">debbiewarren@marygober.com</a></p>
<p><span style="color: #003366;"><strong><a href="http://www.ipmsglobal.com/">www.ipmsglobal.com</a></strong></span></p>
<p><strong><span style="color: #003366;"><a href="http://www.sprintsalessystem.com/">www.sprintsalessystem.com</a></span></strong></p>
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