Mary Gober to deliver at ACPO-APA July 2009
Mary Gober is presenting at the ACPO-APA 2009 Summer Conference & International Policing Exhibition in July…
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Mary Gober is internationally-acclaimed as one of the most dynamic forces in customer service culture development today and her expertise and knowledge in this field are world class... More →
Latest news
Mary Gober as Keynote Speaker at Call Centre & Customer Management Expo 2009
Mary Gober will be delivering a keynote presentation at this year’s Call Centre & Customer Management Expo…
Read more →New Partnership in Ireland
We have now formed a partnership with To Be Training and Development in Ireland to enable us to provide a local contact for Irish organisations for the delivery of the Gober Method training…
Read more →Mary Gober’s Clinic – Another Downturn, A Different Solution
I am writing this article at the beginning of 2009 and over the past few weeks I have increasingly been asked for my views on the current economic situation and the impact on customer service. My comments are based on my personal experience working with organisations in the UK today and on the research that I have undertaken…
Read more →New Office in Australia
Mary Gober International is now established in Australia with a base in Sydney. To enable organisations to experience our proven training, we are now running regular 2-Day Public Seminars in Sydney. The forthcoming dates are 23-24 July and 8-9 October 2009…
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“As a business, we started using the Gober Method way back in 2005 and still use it today to drive great service within LeasePlan.”
Matt Cranny, Change Management & Service Improvement Director
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